At MaxQ, quality is our foremost priority because our products positively impact a patient’s life. Our mission is to help our clients protect the safety of patients by providing qualified, thermal-controlled packaging systems that meet strict requirements that help maintain the integrity of temperature-sensitive products. Our team has developed and implemented a world-class Quality Management System (QMS), which recently received the ISO 9001:2015 standard certification.
New Benchmark in Customer Experience
End-to-End Cold Chain Solutions
Searching for a new thermal-controlled packaging solution can take time and effort, especially when the packaging stores or transports life-saving biologics, requiring little to no room for error. We understand the importance of this responsibility and are committed to ensuring a seamless overall customer experience. Our team of expert packaging and biomedical engineers work closely with healthcare and life sciences organizations to understand every aspect of the supply chain. From product sensitivity, temperature stability thresholds, regulatory requirements, operational constraints, implementation plans, shipping costs, tracking/monitoring, and overall supply chain visibility needs, our team uses a rigorous process to recommend the most optimal solution to safely transport the product and meet organizational goals.
If one of our standard products does not meet an organization’s needs, our engineering team can custom-design packaging solutions specific to the customer’s unique product and operating conditions. After working with one of our experts to discuss requirement details, we can often deliver an operationally valid prototype in as little as four weeks within our in-house production and testing facility.
Qualifications Made Simple
All systems designed by MaxQ undergo rigorous testing and performance evaluation during the engineering development process. Our thermal-controlled packaging systems come complete with an auditable design qualification (DQ) report or validation guide and packout instructions. With a full-service laboratory equipped with environmental testing chambers, many customers outsource their in-depth design qualification (DQ), operational qualification (OQ), and performance qualification (PQ) testing to MaxQ.
On-Time Zero-Defect Delivery
Our packaging solutions are assembled and shipped from our production facility in Stillwater, Oklahoma. MaxQ continues to strengthen its domestic and international supplier network with partners having decades of experience servicing highly sensitive healthcare applications.
Our goal is to deliver a “zero-defect” product and order for every customer. Prior to shipment, each unit undergoes a detailed quality check in which a qualified MaxQ team member confirms the products, respective components, customizations, quantities, and shipping instructions in the packaged order match the corresponding purchase order, ultimately ensuring overall customer satisfaction.
We want to thank our customers and suppliers for their continued support. MaxQ Research will continue to honor our commitment to quality and strive to exceed customer expectations.